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Terms of purchase



All names, designations, etc. which appear on Mon.Zon Sverige AB's (MonZons) website ( are, where applicable, registered trademarks. The information provided in this way does not constitute a commitment on usability, suitability, guarantee, etc. other than where it is directly stated. Fact and price information is always provided with a reservation for printing errors, suppliers' price increases, incorrectly specified technical specifications and for final sales, etc. Published facts and prices, documents, graphics, etc. may contain technical and / or graphic / typographical errors. Mon.Zon Sverige AB (MonZon) disclaims all responsibility for such information as well as other referenced information and / or documents within or linked to this publication.


MonZon's current terms of purchase and product information are always displayed on the website and replace all previously published terms from MonZon. In the event of a difference between the terms of purchase, prices or product information stated on the website and other publications such as printed matter, the website takes precedence. MonZon reserves the right to change information at any time including - but not limited to - prices, technical specifications, product offerings, factual information, etc. without prior notice.


The prices on the website are updated in real time. Prices are stated in Swedish kronor (SEK, EUR, DKR & NOK) excluding VAT unless the user actively chooses otherwise. Between MonZon and the buyer, the price on the website applies unless otherwise specifically agreed. The usual credit check is carried out when buyers want to trade against an invoice (credit). International export transactions are carried out only against advance payment, bank guarantee or letter of credit.


Force majeure means that MonZon can never be held responsible for obstacles that are beyond our control - such as production and transport disruptions, lightning strikes, prolonged power outages, strikes or other unforeseen events.


Delivery terms

Buyers who want to pick up their order at one of MonZon's warehouses in Sätila or Norsborg can usually do so on the same day as the order is received. If necessary, MonZon ensures that the goods are loaded on the buyer's transport, but the buyer is always personally responsible for the goods being properly fastened when the goods are on the transport. During the high season, the delivery time can be longer. If an item is temporarily out of stock or if an item is not in stock, the delivery time is longer. Where applicable, the buyer is notified.


If the buyer orders shipping, MonZon in most cases hires the shipping company DHL. Normal delivery time depending on geography is then 1-3 working days. MonZon never takes financial or other responsibility at all for any delays depending on the freight company hired. The current shipping price is presented automatically and reported at checkout on the website. The shipping price depends on what the shipment weighs, if it is bulky, if it must be delivered on a pallet or in a hedge, transport distance, how many packages the shipment covers, etc.


At the moment, it is possible to "cheat" the shipping system on the website under certain special circumstances. If, contrary to expectation, it should affect you, we will contact you and simply ask if you still want your order with the correct shipping price.


Orders received working days before 08:45 can normally be sent from one of MonZon's warehouses the same day. Upon delivery, the buyer is always responsible for being able to quickly unload the goods from the vehicle when required to avoid extra transport costs. It is suggested to do this with a forklift or similar.


In the case of national transports, the risk of the goods is transferred to the buyer only after delivery. In the event of return shipping, the buyer bears the risk all the way to MonZon's warehouse. In international export transactions, the risk of the goods passes to the buyer upon delivery to the shipping company unless otherwise agreed.


Delivery that has not been redeemed or that has been delivered to the buyer but has not been accepted but returned to MonZon will be charged the current shipping fee plus VAT to cover MonZon's transport and administration costs.



At the time of delivery, the buyer must always check the entire order to verify that the goods are faultless. In order to claim a defective item (regarding transport damage, see below), the buyer must complain about the item to MonZon immediately, but no later than 7 days from receipt of delivery.


In the event of a complaint, the buyer must contact the MonZon customer center via contact on the website and state the order or invoice number and reason for the complaint. After the buyer has received confirmation that MonZon has received the complaint, the buyer has another 10 days to ensure that the product will reach MonZon. If the complaint arrives after 10 days, MonZon will not remedy the error and the buyer must then bear the already incurred and future transport costs.


MonZon reserves the right to product inspection of the product as well as debiting a handling fee of SEK 500 plus VAT to the buyer if the product does not prove to be incorrect and the complaint is thus not accepted. The buyer must then bear the already incurred and future transport costs.


Transport damage must be reported by the buyer upon receipt immediately on the carrier's consignment note in order for MonZon to be able to help the buyer to receive any form of compensation from the relevant shipping company. The transport damage must also be reported to the MonZon customer center on the same day as the delivery receipt via contact on the website.


If there are faults for which MonZon is responsible, MonZon undertakes to remedy the fault at its own choice by repairing, re-delivering, crediting or repaying the purchase price. MonZon's liability for defects in the product is limited to what is stated in these terms of purchase. MonZon thus bears no direct or indirect responsibility for, for example - but not limited to - incorrect orders, delivery delays, harmful properties, loss of profit, interruption of operations, loss of stored information, additional work and / or other financial damage.


Right of withdrawal

MonZon complies with the law on distance contracts in accordance with the Swedish Consumer Agency's guidelines. According to the Distance Contracts Act, private individuals who shop via the Internet or telephone have the right to return ordered goods in the same condition as they were upon receipt after receipt without stating any reason. Notice of this must, however, be provided to the MonZon customer center via contact on the website as soon as possible, but no later than within 14 days of receipt of the product. Unfortunately, specially ordered goods such as handkerchiefs can never be repurchased. Specially ordered goods are goods that we cannot have in stock.


MonZon offers a 10-day customer satisfaction guarantee, which means that companies (or buyers who have shopped outside the Distance Contracts Act) have the right to return ordered goods in the same condition as they were upon receipt within 10 days of receipt. Please note that the 10-day customer satisfaction guarantee never applies to leasing. The buyer is always responsible for all transport costs that arise when using the customer satisfaction guarantee.



MonZon provides a 10-year warranty against manufacturing defects on its products made of aluminum and steel. Exceptions are the following products: PVC products, keder cloths, steel planking, plywood products, moving parts, wood plywood strips, electric motors and wireless remote controls, all of which have a 1-year warranty. MonZon makes no additional warranties beyond what is specified. The warranty never applies to wear and tear or handling errors. In cases where MonZon has renovated, for example, a used platform and replaced a plywood board with a new fiberglass board, a 1-year warranty applies to the entire product. In cases where the buyer installs a new fiberglass board on his own, the buyer must make sure to follow MonZon's directive for the warranty to even apply for 1 year.


Payment terms

- Clear Checkout

After identification and risk assessment, Klarna Checkout shows the payment options that can be offered to you. Whatever payment option you choose, Klarna or one of Klarna's partners is the one that handles the payment transaction, while the actual purchase of the product or service is made directly by the store. Product or service-specific questions should therefore be directed to MonZon. Current payment options that may currently be offered to the buyer through Klarna Checkout are invoice, account credit, card payment, installment payment or direct payment via bank. Invoice is the default payment option.


- Klarna invoice

When you pay via Klarna invoice, you shop safely and easily. You never have to provide your card details and always pay after receiving the delivery.

Always get the item home before you pay

Payment period - always 14 days

You never have to give out card details

Always 14 days right of withdrawal in accordance with the Distance and Home Sales Act *

Download your invoices from


Possibility of partial payment

If payment is not made, a reminder fee of SEK 50 and default interest of 26% will be added. At the time of purchase, a credit check is performed, which in some cases means that a credit report is taken. You will then receive a copy of the credit information in the mailbox by post. Personal data is handled in accordance with current legislation. Klarna processes personal data for the purpose of performing customer analysis, identification, credit control and marketing. Social security numbers are used as customer numbers for customer management purposes.


* Does not apply to specially manufactured goods such as keder Tarpaulin / PVC cloths.


Klarna Account

The payment method for you who want to choose how much you pay each month, but Klarna account is more than that. In addition to always getting your goods home before you pay, you collect all your purchases in one account. This also applies if you have shopped in several different stores via Klarna account. This means a single invoice, regardless of the number of purchases.


Always get the item home before you pay

Pay from SEK 50 / month or 1/24 of the total amount

You never have to give out card details

All your purchases are collected in one account and on one invoice

Shop now - pay at the end of next month

An avia fee of SEK 29, regardless of the number of purchases

You can pay the full amount at once at any time


For a purchase of SEK 10,000 with Klarna Konto basic terms, the set-up fee is SEK 0. The current annual interest rate is 19.90%, which corresponds to an effective interest rate of 29.22%. The credit purchase price is SEK 11,458. The number of installments is 12. and each installment is SEK 955. The example assumes that repayment takes place over a period of 1 year.


At the time of purchase, a credit check is performed, which in some cases means that a credit report is taken. You will then receive a copy of the credit information in the mailbox by post.

Read more: General conditions

Read more: Standardized European consumer credit information


Advance payment

You deposit money in advance into MonZon's bank account or bank transfer. After you have sent your order at checkout, you will receive information on the screen and via e-mail how to proceed.


General Data Protection Regulation (GDPR)

MonZon is responsible for personal data for the information the buyer provides to MonZon. The information is stored for the purpose of being able to fulfill MonZon's obligations to the buyer and for marketing purposes. The buyer can change his details (including canceling direct mail) at any time by unsubscribing or contacting the MonZon customer center.


Text sending

The mobile phone number the buyer states at checkout may be used for TEXT notification of delivery or other communication concerning the buyer's order.


Special software terms

When purchasing the ScaffCAD software, the buyer does not receive any other right to this than what follows from the special purchase terms / license agreements that are signed when purchasing the software.


Copyright and trademarks

All content on the entire website is: Copyright © 2022 Mon.Zon Sverige AB. All Rights Reserved. With exclusive rights.